Laptop not charging while docked

Here are a few places to look:

1. Check the charging block (most likely on the floor). Make sure the plug is plugged in all the way or try unplugging/re-plugging it in:

IMG-7620 (2).JPG

2. Make sure your surge protector ( if used) is powered ON and/or that the charger is plugged into an outlet:

IMG-7621 (2).JPG

3. Verify the power cord is plugged into the docking station:

IMG-7622 (2).JPG

If you are still unable to get your computer charging please enter a sherpadesk ticket and someone will come by to assist.

  1. Devin Morris
    10 March, 2020

    Battery has been going for a while. I think the battery can't hold a charge anymore. I could be wrong.

Leave a Response