Laptop not charging while docked

Here are a few places to look:

1. Check the charging block (most likely on the floor). Make sure the plug is plugged in all the way or try unplugging/re-plugging it in:

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2. Make sure your surge protector ( if used) is powered ON and/or that the charger is plugged into an outlet:

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3. Verify the power cord is plugged into the docking station:

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If you are still unable to get your computer charging please enter a sherpadesk ticket and someone will come by to assist.

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